Custom software for care and support providers
Ease care administration.
LDS develops custom software for care and support providers. It connects administration, HR and management so teams spend less time repeatedly asking for updates.
- Track documents
- Simplify handovers
- See progress
Prepare staff arrivals.
Illustrative workflow
A new team member is due to start. HR and staff scheduling need a reliable view of which documents are missing and which steps are complete.
Record receipt
Record the arrival of the requested administrative documents.
Combine the status
Show missing documents and the next tasks.
Review the file
The responsible person checks and approves the file’s status.
Share the status
Pass only the agreed status information to staff scheduling.
Possible starting points.
Track documentsRepeatedly ask who has received which documents before each new starter arrives.
An option to assess: record expected documents, their receipt and the responsible person in a shared view. Which document contents may be processed and where status information is sufficient are defined first.
See upcoming deadlinesTrack renewals and recurring administrative tasks in separate spreadsheets.
An option to assess: bring responsibilities and deadlines together and remind people of open tasks. Approval steps for letters or changes are defined for the workflow concerned.
Compare sitesPrepare management reports from different lists across several facilities.
An option to assess: combine agreed operational indicators, such as open administrative tasks by site. Definitions, update frequency and permitted data scope must support a consistent comparison.
Another administrative case
A handover without repeated follow-ups.
When someone moves between locations, the next responsible team needs to see open administrative steps without rereading the entire file.
- Before
Assign the task
Administration records which approval or document is still needed for the move.
- During
Limit the status
The receiving team sees the agreed working status. Staff or health file contents stay outside that view unless required.
- After
Resolve what is open
An incomplete state gets an owner and next step instead of being silently passed on.
Schematic administrative example; required data and rights must be assessed for the actual case.
Explore data and accessAssess value first.
With management and the people responsible for each workflow, we review the coordination that takes time and how software should improve administration and oversight.
Clarify the goal
What needs to improve in the organisation?
Assess value
Compare current effort, expected impact and running costs.
Plan the route
Use, connect or build according to the real need.
Keep improving
Launch, support and adapt to actual use.
Define access first.
Administrative status, personnel files and health information are considered separately. Purpose, necessary data, access and approvals are defined before development.
Data handlingBefore getting started.
Can our existing systems be integrated?
We examine the available interfaces, data formats and access rights. We then establish which information can be transferred, what needs to be developed and whether the effort is justified.
Where is AI being considered in care services?
This page concerns administrative workflows. AI assistance can be assessed for permitted document types, for example to prepare a draft letter. Its operational suitability and data protection requirements must be established first. Medical assessments are outside the workflow shown.
Who looks after the software after launch?
LDS provides maintenance and further development within the agreed scope. Before launch, we define responsibilities, incident support and future development. The organisation’s goals guide later changes.
What needs improving?
Describe the workflow that takes too much effort today and what you want to improve.